How to Avoid Miscommunication with Your Clients

Have you seen or heard the comedy routine “Who’s on First?” with Bud Abbott and Lou Costello? Hard as they try, they can’t avoid miscommunication. As Abbott tells Costello the nicknames of the players on his baseball team, Costello becomes increasingly confused and frustrated. When Abbott says, “Who’s on first,” Costello thinks he’s asking a … Read more

Adminja Review

  At Freelance University, we’re always looking for tools that streamline your business processes and add time to your day. And we’re excited to have discovered Adminja – an all-in-one solution designed specifically for virtual assistants, with features that benefit freelancers of all kinds. As the website says, “Adminja’s features were developed exclusively for today’s … Read more

How to Serve Clients with Excellence in a Digital World

As freelancers, we serve clients while walking a tightrope — balancing life and work, performing multiple tasks for multiple clients. And as we spin those plates, we’re trying to keep one hand free to reach out to potential new clients. Not only that, but we’re also balancing our freelance freedom with the respect we need … Read more

Your Guide to Writing Effective Emails to Your Clients

Image of a person holding their cell phone with email icons floating above the phone.

You may be wondering, “Why is she talking about writing effective emails again? Aren’t there better ways to communicate with clients?” Well, the truth is that email is still a reliable communication channel. Even if you use project management software like Trello or Asana, some non-project related topics are often best communicated through email. As … Read more