Order and Registration

My order failed.

We would suggest attempting to order again, ensuring the following:

• The credit card number entered is exact.

• The address entered is the exact address your credit card company has on file. If this address does not match, your order will be declined.

• Contact your credit card company to ensure there are no security measures in place prohibiting the payment. This is the #1 reason orders fail and is quickly resolved by contacting your credit card company.

These all happen, so don’t stress. If you continue to have problems, just drop us a note at Support and we will work it out.

I am having problems enrolling.

If you are having problems completing your registration, please contact Support, telling them exactly where you are experiencing problems. We will work to resolve this quickly.